Thank you for your interest in contacting CompleteDetective. We answer all emails that are sent to us. Please keep the following things in mind.

If you are contacting us regarding your order you MUST give us your first and last name, email address and order ID number. We need to have this information to properly reference your order.

We make it a priority to answer all emails in a timely fashion, however we do keep regular business hours and we cannot guarantee that we will be available at 4am to answer your questions. We do check our email frequently throughout the day and in the evenings, and we do check for important messages on the weekends. Thank you for your patience

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Don't forget to give us your name and order ID number so we can reference your order. Thanks